Privacy Policy

Introduction

Disfruta Paraguay, ("Company", “we”, “our”, or “us”) respects your concerns about privacy.

This Disfruta Paraguay Privacy Policy (“Privacy Policy”) describes our policies and procedures on the collection, use, disclosure, and sharing of your personal information when you use the Disfruta Paraguay (“Service”). Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Service.

If you do not agree with the terms of this Privacy Policy, you may not use the Service and must immediately terminate your use of the Service.

1. What information we collect

We collect information directly from you, from third parties, and automatically through your use of the Service

• When you create an account and profile on the Service, we collect your name, email address, user name, gender, birth year, languages you can speak and travel information that you provide to us. Further we may collect additional information, such as birth date, city, country, postal code, billing address, your personal interests, phone number and profile picture. Once you create a profile, others will be able to see certain information about your activity on the Disfruta Paraguay Website, such as the information you post, your bio, your social media link, your profile picture, your interest or information regarding your personal interests.
• When you login with a third party account, we receive information about you from third parties including from other companies such as Facebook, Apple, Google, LINE, Twitter, Snapchat or Kakao. For example, we will get access to information such as your social media account information, nickname, email address, date of birth, gender, profile information and your friends list (depending on your choices).
• We collect the content you submit to the Disfruta Paraguay Website. This includes your posts and comments, including saved drafts, videos, audios, your broadcast and your private messages with other users (e.g., chats, comments), and your reports with moderators and with us. Your content may include text, links, images, gifs, audio, and videos.
• We collect information about the actions you take when using the Disfruta Paraguay Website. This includes your interactions with content, provided by yourself and other users. This includes liking or up- downvoting a post, reporting comments, posts or users, joining our group chats, video calls or any sort of activity or messaging tool. This also includes the information you provide regarding other users. For example, for our own data analytics, we collect whether or not you voted someone as good or bad Disfruta Paraguay. Further we collect information regarding your subscription plan and certain travel information you provide to us (e.g., traveler, expat, local).
• When you subscribe to a paid service or make a purchase directly from us (rather than through a platform such as iOS or Android), you provide us or our payment service provider with information, such as your debit or credit card number or other financial information.
• When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter.
• When you win a prize from a promotional event, or when you decide to participate in our rewards programs, We collect information such as, a copy of identification card, your name, account information.
• When you participate in surveys, focus groups or market studies, you give us your insights into our products and services, responses to our questions and testimonials.
• We and our third party providers use cookies, log files, pixel tags, local storage objects, and other similar technologies to automatically collect information about your activities, such as your searches, page views, date and time of your visit, and other information about your use of Disfruta Paraguay service. We also collect information about your web browser or mobile device in connection with your use of the Disfruta Paraguay service such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, and requested and referring URLs. We also receive information when you view content on or otherwise interact with the Disfruta Paraguay Service, even if you have not created an account.

2. Information We Collect Automatically

• We and our third-party providers use log files, cookies, local storage objects, pixel tags, and other similar technologies to automatically collect information about your activities, such as your page views, searches, time and date of your visit, and other information about your use of the Disfruta Paraguay service. We also collect information about your mobile device or web browser in connection with your use of the Disfruta Paraguay service. Furthermore, we automatically collect information such as your type of computer or mobile device, user-agent string, browser type, browser language, mobile carrier, IP address, unique device identifier, and requested and referring URLs. We also receive information when you view content on or otherwise interact with the Disfruta Paraguay Service, even if you have not created an account.
• Based on your consent, we may collect other information from your device, such as photos from your camera roll or calendar information.
• We may receive and process information about your location. We may receive location information from you when you choose to share such information on our Services, including by associating your content with a location, or we may derive an approximate location based on your IP address.

3. How We Use this Information

We use information about you to:

• Provide, maintain, develop and improve our Disfruta Paraguay Services. This may include the process of transactions and is done to further improve our development of new products and our Disfruta Paraguay Service.
• Display information about you, for instance, your list of interests, which will be visible on your profile.
• Personalize services, content, and features that match your activities, preferences, interest, other video call partner or settings.
• To help you connect with other users, so we recommend you other users to meet or show users’ profiles to one another.
• Process orders, payments and refunds and deliver to you our products that you purchase through our Service and allow you to exercise your rights that you have under your contract.
• To display interest-based advertising to you on our Disfruta Paraguay Website, to improve our advertising and measurement systems so we can show you relevant ads and to measure the effectiveness and reach of ads and services. It is in our legitimate business interests to provide advertising. Where necessary, we will obtain your consent before engaging in this processing.
• To communicate with you about products, services, offers, promotions, and events, and provide other news and information we think will be of interest to you.
• Monitor and analyze trends, usage, and activities in connection with our Disfruta Paraguay Services.
• To protect against, identify, monitor and prevent fraud and other criminal activities, any other activities that may violate our Terms of Service or other applicable laws, or lead to claims or other liabilities.
• To gather analytics and metrics to better understand how users use our Service. We also use analytics data to evaluate and improve our Service, including the Ad Services and personalization, and to develop new products and services. It is in our legitimate business interests to make informed decisions about product development.
• Restrict the collection of personal information of children under certain age as defined in this Privacy Policy.
• Identify and authenticate you so that you may use our Service and to prevent illegal or inappropriate use of the Service.
• Effectively manage our relationship with our customers, including by communicating with you, responding and handling queries and reports, resolving technical issues, providing you with customer care support and sending you necessary information relating to our Services and use of information for further purpose.
• To comply with legal obligations, as part of our general business operations, and for other business administration purposes. This processing is necessary to comply with legal obligations and to serve our legitimate business interests in complying with the laws to which we are subject.

4. How We Share Information

• We share your information as outlined below, and where users have asked us to do so or otherwise consented:
• We share your information with third-party service providers who use this information to perform services for us, such as payment processors, hosting providers, auditors, advisors, consultants, customer service providers, as well as service providers who assist us in providing the Ad Services.
• You share information with other users when you voluntarily disclose information on the service (including your public profile). Please be careful with your information and make sure that the content you share is information that you feel comfortable with being visible for other people. If someone submits a report involving you (such as a claim that you violated our terms), we may communicate information about you regarding this post, to the user who reported your post.
• We share your information with our personnel, including contractors and agents, and other companies, to the extent that is necessary to provide our Service and to fulfill the purpose set out in Section 3 above.
• We also transfer or disclose your information to carefully selected companies that provide services on our behalf; for example companies that help us develop and operate systems for our Service, payment and refund service providers, providers of IT services, security, hosting, analytics, mailing, billing or marketing services. These entities are only authorized to access and use your personal information to the extent that is necessary for them to provide us with their services and they are not allowed to use this information for other purposes.
• We may disclose or transfer your information as part of any merger, sale, and transfer of our assets, acquisition or restructuring of all or part of our business, in case of bankruptcy, or any similar event.
• We may disclose information where we are required to do so by law, where we believe it to be necessary to respond to claims asserted against us or, comply with legal processes (e.g., subpoenas or warrants), enforce or administer our agreements and terms, for fraud prevention, risk assessment, investigation, and protect the rights, property and safety of our Service, its users, or others.
• We share with our advertisers and publishers aggregate statistics, metrics, and reports about the performance of their ads in our Service. This aggregated data may include the number of unique user views, demographics about the users who saw their ads or content, and conversion rates. Certain features allow you to share your personal information with advertisers on our platform if you choose to do so.
• In an emergency. We may share information if we believe it is necessary to prevent imminent and serious bodily harm to a person.
• In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you separately consent to or request such sharing.

5. How We Protect Your Information

We take security of your data seriously and take reasonable measurements to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Internet. Please keep this in mind when disclosing any personal information to us via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Services, or third party websites. Finally, we cannot control the actions of users on the platform, who may seek to use third party apps or devices to record, store, or share content or communication without other users' prior consent. Please keep this in mind when using the Services.

We employ technical and organizational measures designed to protect your information that is under our control and that we process on your behalf from unauthorized access, collection, use, disclosure, copying, modification, or disposal, both during transmission and once we receive it. For example, we store all information that you provide to us on servers on which security controls are used. We train employees regarding our data privacy policies and procedures, and authorize employees to access personal information as required for their role. We use firewalls designed to protect against intruders and test for network vulnerabilities. However, no method of transmission over the internet or method of electronic storage is completely secure. Where you have a password, which enables you to use our services, you are responsible for keeping your password complex, secure, and confidential. If you would like to update or change your password, you may select the “Forgot your password?” link on the login page. You will be sent an email that allows you to reset your password.

6. Transfer Of Information To The U.S. And Other Countries

• Our Service is based in South Korea. Information about you will be transferred to, and processed in, South Korea and countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country and, in some cases, may not be as protective. We have taken appropriate safeguards, such as standard contractual clauses, to require that your information will remain protected in accordance with this Privacy Policy.

7. Retention of Personal Information

• We keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to maintain business records for audit purposes, comply with record retention requirements under the law, and defend or bring any existing or potential legal claims.

8. Your Choices & Rights

• You have many choices about your data.
• You can update and correct most of your personal data through your account. If this is not possible, you can ask us to update your data, particularly in cases of inaccuracy, by contacting our Customer Support (rafaelcostapalma@protonmail.com).
• You can opt-out of email marketing and push notifications using the Email and Push Notification options in your Account and Settings Page. You may also opt-out of marketing-related emails by following the opt-out or unsubscribe instructions contained in the communications we send you. If you opt-out, we may still send you transactional or relationship messages, such as emails about your account.
• You may determine whether certain information about you will be visible to others by navigating to "Profile" and “Setting” on our website and editing your options.
• Please note that if you unsubscribe from our marketing communications, we will still send you service messages to provide you with necessary information in relation to your contract and the Service you use (for example, to update you on changes to our Terms of Use).
• You may deactivate your account at any time by contacting rafaelcostapalma@protonmail.com. Even after you deactivate your account, we may retain certain information as required by law, for legitimate business purposes or to protect member safety. If your account is deactivated, our Service will provide access to the data associated with the deactivated account upon receipt of the required legal documentation.
• You have the ability to turn location-based services on and off by adjusting the settings of your Internet browser or mobile device and by following the standard uninstall process and removing our Service application from your device. Doing so, however, may mean that you cannot use all or a portion of our Services.
• Most web browsers are set to accept Cookies by default. If you prefer, you can choose to set your browser to remove or reject first- and third-party Cookies. Please note that if you choose to remove or reject Cookies, this could affect the availability and functionality of our Services. For more information on controlling how cookies and similar technologies are used on Disfruta Paraguay, see our Cookie Notice
• You may delete your account information at any time from the profile page. You can also submit a request to delete the personal information our Service maintains about you by following the process described below this table. When you delete your account, your profile is no longer visible to other users and disassociated from content you posted under that account. Please note, however, that the posts, comments, and messages you submitted prior to deleting your account will still be visible to others unless you first delete the specific content. After you submit a request to delete your account, it may take up to 90 days for our purge script to complete deletion. We may also retain certain information about you as required by law or for legitimate business purposes.
• However, these rights may be limited, for example if fulfilling your request would reveal personal data about another person, where they would infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of relevant exemptions we rely upon when responding to any request you make. To make a request concerning your rights or to make an inquiry, please email us at rafaelcostapalma@protonmail.com.

9. CHILDREN’S PRIVACY

• Our services are restricted to individuals who are above the age of 18. We do not permit individuals under the age of 18 on our platform. If you suspect that a user is under the age of 18, please use the reporting mechanism available on the Disfruta Paraguay Website.

10. Contact Us

• For more information about our privacy practices, or to exercise any rights you may have pursuant to applicable law, please contact us at rafaelcostapalma@protonmail.com. In addition, our Data Protection Officer can be contacted via email at rafaelcostapalma@protonmail.com

11. Updates to Our Privacy Policy

• We reserve the right at our discretion to make changes to this Privacy Policy from time to time. We will notify you before we make changes to this Privacy Policy. You may also review updates to our Privacy Policy at any time via our Website. You agree to accept electronic communications and/or postings of a revised Privacy Policy on the Service and our website, and you agree that such electronic communications or postings constitute notice to you of the Privacy Policy.
• If we make material changes to this policy, we will notify you by publishing a revised Privacy Policy or by means of a notice on our website, or as required by law. You agree that your continued use of the Service after we publish a revised Privacy Policy or provide a notice on our Website constitutes your acceptance of the revised Privacy Policy. If you do not agree with the terms of the Privacy Policy, you may not use the Service at any time. You may be notified via email in case of renewal of our Privacy Policy.

12. Notice To California Residents

• The CCPA grants California residents the following rights:
• Our Privacy Policy describes how we use and share your personal information through the Services, including during the past 12 months. The Policy describes:
• The sources through which we collect California residents’ personal information and the types of personal information collected in the section 1 above ‘What information we collect’ and section 2 above ‘Information We Collect Automatically’. The purposes for which we use and share this information in the ’How We Use this Information’ section 3 above and the ’How We Share Information’ section 4 above.
• You can request a copy of the personal information that we maintain about you.
• You can ask to delete the personal information that we maintain about you.
• Some mobile and web browsers transmit "do-not-track" signals. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals.
• You may exercise your CCPA rights by emailing us at rafaelcostapalma@protonmail.com. You will need access to the email account associated with your Disfruta Paraguay account in order to verify your identity and complete this process. Because we only collect limited data about individuals without an account, we are unable to verify requests from non-account holders to the standard required by the CCPA.
• If you are a California resident, you have additional rights under the CCPA, including the right to opt-out of any sales or sharing of your personal information, to request access to and information about our data practices, and to request deletion or correction of your personal information, as well as the right not to be discriminated against for exercising your privacy rights. Our service does not "sell” or "share” personal information as those terms are defined under the CCPA. We do not use or disclose sensitive personal information except to provide you the Services or as otherwise permitted by the CCPA.
• California residents can empower an “authorized agent” to submit requests on their behalf. We will require authorized agents to confirm their identity and authority, in accordance with the CCPA

13. Notice to European Data Subjects

We are providing this supplemental privacy notice to European data subjects, pursuant to European data protection laws (“GDPR”).